Water & Sewer

Water Quality Report

Water service is one thing that many people take for granted and they rarely realize what all goes into providing running water to a town.  The Carterville Water & Sewer Department is committed to providing residents with a safe and reliable supply of high-quality drinking water.  

Tap water for Carterville meets all federal (USEPA) and State of Illinois drinking water health standards.  This annual “Water Quality Report” required by the Safe Drinking Water Act (SWDA) tells you where your water comes from, what our tests show about it, and other valuable items concerning your drinking water.

If you have any questions regarding this report, please contact Mike Resczenski, Water Coordinator, at 618-985-2011 or by email.

Water and Sewer Fees & Billing

Bills are mailed by the fifth day of each month and due and payable by the 20th day.   Water meters are read during the middle of each month and billed the following month.

To view water and sewer rates, click here.

Recent Rate Increases

Effective with the August 1, 2014 billing, there will be a slight increase in your water and sewer bill to cover the Rend Lake Intercity Water System annual increase. Also, the garbage rate just increased from $12.00 to $14.00 per month on our new contract with Republic Services. Click here for a rate comparison.
Thank you!
Carterville Water Department

To Connect and/or Disconnect Water and Sewer Services

To connect to water and sewer services, please come to the City of Carterville’s Water Office located at 101 S. Division Street and complete an application form.   You may download this application form here and fill it out in advance.  Property owners are not required to remit a meter deposit.  However, renters and commercial customers must pay a $75.00 deposit.

To disconnect water and sewer services, you can call the water department at 618-985-2011 or drop by our office and fill out the necessary paperwork.

To Pay Your Water Bill

Online Click here for easy payment options online.
Mail     Mail your check with your water bill receipt.
Payment Drop Box A payment box is located in the building façade of the water office where you can drop off your payment at any time.
Office  You can pay with cash, personal check, or money order in person at the water office.  Hours are Monday - Friday, 9 a.m. to 5 p.m.

Wastewater Treatment Plant

The City of Carterville operates a wastewater treatment plant located on Willow Street behind the City cemeteries.  Our plant was completed in 1986 and upgraded in 2003 to accommodate the increased flow as the City limits expand.